Requirements and Leasing

Keyrenter is an equal opportunity housing provider and adheres to Fair Housing Laws. Keyrenter does not discriminate against any person based on race, color, religion, sex, national origin, familial status, disability, ancestry, or any other protected class under applicable federal, state, and/or local law.

RESIDENT BENEFITS PACKAGE

All Keyrenter St. Charles residents are enrolled in the Resident Benefits Package (RBP) for $40.95/month which includes renters insurance, HVAC air filter delivery (for applicable properties), credit building to help boost your credit score with timely rent payments, $1M Identity Protection, move-in concierge service making home service setup a breeze during your move-in, our best-in-class resident rewards program, and much more! More details upon application. See more information here: Keyrenter Resident Benefits Package

LEASE START DATE

Unless otherwise noted, we will not hold a property for longer than two weeks. This is subject to change during the off season or special circumstances.

AGE REQUIREMENTS

All adults 18 years of age or older who will reside at the property must complete, sign, and pay for a separate application.

NO CO-SIGNERS

We do not accept co-signers to fulfill any rental qualification requirement.

IDENTIFICATION REQUIREMENTS

All Applicants must provide a valid government-issued photo identification. All Applicants must also provide a valid Social Security Number, Alien Number, or I-94 for verification purposes. Non-U.S. Citizens must be able to provide documentation from U.S. Immigration to verify legal residency in the United States as of the effective date of the lease agreement.

CREDIT REQUIREMENTS

A credit score of 650 is required of each applicant. 

We do not approve applicants with 30+ day late pays in the last 12 months, unpaid landlord debt, or unpaid utility bills. Credit is reviewed in detail, including collection accounts, late payments, charge off accounts, and past due accounts. Applicants that meet our minimum credit score requirement of 650 but have less than ideal credit may be required to pay 1.5 – 2 month’s security deposit.

Please note that we do not use a traditional FICO credit score. We utilize Resident Score, which is provided through TransUnion. We have a scorecard model that we use that evaluates an applicant’s credit history.There are several different factors that go into the CreditRetriever score along with the bureau score, including Income to Rent, # of inquiries, average age of tradelines, % of revenue to debt, percentage of bank tradelines to total tradelines, percentage of tradelines never delinquent of total tradelines, months since most recent delinquency and number of major derogatory ratings. Similar to FICO or Vantage, the CreditRetriever score is in a range of 350 to 850. While the new CreditRetriever score will not completely align with the more common FICO or Vantage score, there will naturally be some correlation.

BANKRUPTCIES

We do not approve applicants with any open bankruptcies. Bankruptcies must be discharged for at least 2 years.

RENTAL/MORTGAGE HISTORY

Applicant must provide the residence history for their previous two residences. Applicant must have verifiable rental history from an apartment community or property management company, or verifiable mortgage history for the last two years, paying an amount equal to at least 75% of the rent of the property they are applying for.

In the event the applicant does not have verifiable rental or mortgage history, but all other criteria is met (reviewed on a case by case basis), the applicant will be required to pay a security deposit equal to two month’s of rent.

When conducting the landlord/mortgage reference check, if any of the following are found, the applicant will be denied:

-Any eviction judgement, filings, or notice given by Landlord in the past 7 years
-Any unpaid/outstanding landlord debt
-2 more more late pays or NSF payments in the last 12 months
-Foreclosure on mortgage in the last 3 years
-Any negative reference from landlord in terms of violations, care of property, or poor condition left at move out.

INCOME REQUIREMENTS

All applicants must provide their last 2 FULL months of pay stubs or proof of income. Gross monthly income (before taxes) must be equal to or more than 3 times the amount of the monthly rent. All sources of income must be verifiable.

CRIMINAL HISTORY

Applicants will be asked to disclose prior criminal convictions, or pending criminal actions. A thorough criminal background check will be conducted. Failure to disclose is grounds for denial. Convictions of any sort will be evaluated on an individual basis. Keyrenter will consider the nature of the crime and the severity of the crime, along with the conviction date. We do not rent to sex offenders. Applicants with convictions in the past 5 years relating to crimes involving violence, gang activity, arson, or injury to persons will most likely be denied. Applicants who have been recently released from prison, parole, or probation may be required to provide additional information and/or references.

SMOKING POLICY

Smoking is considered to be the use of cigarettes, vaping, e-cigarettes, and other forms of smoking. Keyrenter does not allow smoking in or on the property, or within 25 feet of any entrance of the property or a neighboring property. Keyrenter reserves the right to not process applications and rent to applicants who smoke. Any exceptions to this are on a case by case basis and may require a higher deposit.

PET POLICY

Check each available Property for specific pet policies and pet fees.  THERE WILL BE A SEPARATE PET APPLICATION AND FEE (per pet) REQUIRED USING https://KeyrenterStCharles.com/pets. Please follow the link provided on the application questions.  There is a $20 fee for the first pet profile, and $15 for each additional pet.  These application fees are paid directly to our 3rd party vendor conducting the pet screening.  

If the property you are applying for allows pets, you will be charged a one-time $200 non-refundable pet fee per pet.  In addition to the one time pet charge, you will also pay a monthly pet charge according to the “Paw Score” of your pet.  The Paw Score is generated by our 3rd party vendor conducting the pet screening. 

 5 Paw – $30/month
4 Paw – $40/month
3 Paw – $55/month
2 Paw – Approved on a case by case basis; If approved $100/month
1 Paw – not accepted

**Please note the above pet fees only apply to properties we are managing.  

Sadly, we are unable to rent to breeds that are considered “aggressive” by insurance companies.  We cannot rent to mixes of these breeds. If you have a mix and not sure what the cross breed is, but your pet resembles an “aggressive” breed, we will err on the side of caution and deny the pet. Unless otherwise specified, restricted pets & breeds include: Ferrets, Large Snakes (over 2 lbs), Exotic Animals, Birds (case by case), German Shepherd, Doberman, Chow, Rottweiler, Akita, Malamute, American Bull Terrier/American Bull Dog, American Staffordshire Terrier, Pit Bull, Presa Canario, Husky, Great Dane, or Wolf Hybrid. 

Pets under one years of age will not be considered. 

Renters should know their rights surrounding service and support animals. For additional information feel free to visit HUD’s most recent notice. Click here

ASSISTANCE ANIMALS
Reasonable accommodation requests for an assistance animal will need to be submitted via https://keyrenterstcharles.com/pets.  Your request will be reviewed by our legal team per the FHAct guidelines, and you will be required to submit any applicable documentation.  There is no animal application fee for assistance animals.  

OCCUPANCY

Keyrenter follows Missouri occupancy limits to two persons per bedroom.

DEPOSIT REQUIREMENT

The security deposit will be required within 24 hours upon approval of the application to secure the rental and have it removed from being advertised. Keyrenter reserves the right to increase the required deposit in instances when an application does not meet Income Requirements or Credit Requirements, when there is a negative or lack of Rental/Residency History, when there is one or more pet on the application, or a combination thereof.